Support — Closing Day Pro
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Get in Touch

Questions, feedback, or technical support — email us directly and we'll respond promptly.

jhorton@wilmington1.com
FAQ

Frequently Asked Questions

Closing Day Pro uses iCloud to sync your data securely across your Apple devices — iPhone, iPad, and Mac. Please ensure you are signed into the same iCloud account on all devices and that iCloud Drive is enabled in your device settings.
Yes. Your data is stored within your private iCloud container and on your device's local storage. John Horton does not have access to your personal deal information, client data, or transaction records. See our Privacy Policy for full details.
Please send an email to jhorton@wilmington1.com with a brief description of the issue and, if possible, a screenshot. We'll investigate and follow up promptly.
Subscriptions are managed through the App Store. On your iPhone or iPad, go to Settings → [your name] → Subscriptions, find Closing Day Pro, and tap Cancel Subscription. On Mac, open the App Store, click your name, and manage subscriptions from there.
The free tier includes up to 2 active properties with full feature access — deadlines, reminders, iCloud sync across all your Apple devices, and commission tracking. Upgrade to Pro for unlimited properties and full pipeline management.
First, confirm you are signed into the same Apple ID on all devices and that iCloud Drive is turned on (Settings → [your name] → iCloud → iCloud Drive). If the issue persists, try force-closing and reopening the app, or toggling iCloud off and back on. If you still need help, email us and we'll assist.